Roper Beta Terms of Service & End User License Agreement

These Terms of Service and End User License Agreement (collectively, the “Agreement”) form a binding contract between Roper Software Systems Inc. and the individual or entity using the Service (“you” or “Customer”).

By (a) clicking “I agree” or a similar checkbox, (b) creating an account, (c) installing the Roper Chrome extension, or (d) accessing or using any part of the Service, you accept this Agreement. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

If you do not agree to this Agreement, you must not access or use the Service.

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business use only and is not directed at consumers.

• “Service” means the Roper platform, web application, APIs, the Roper Chrome browser extension (the “Extension”), and all related software, features, and documentation.
• “Beta Service” means the Service as offered during the public beta period described in Section 3.
• “Customer Data” means data you import into or create within the Service, including lead lists, contact records, sequences, templates, and message content.
• “Enriched Data” means contact and company data (such as verified work emails, phone numbers, job titles, and firmographics) returned by third-party enrichment providers through the Service.
• “Credits” or “Tokens” means the consumable units used to pay for metered actions within the Service, as described in Section 10.
• “Data Co-op” means the optional, opt-in shared contact intelligence feature described in Section 8.
• “Third-Party Platforms” means external services you connect to or use with Roper, including LinkedIn and LinkedIn Sales Navigator, Gmail/Google Workspace, and your calendar provider.
• “Order” means a subscription purchase, token pack purchase, or other transaction you complete through the Service (processed via Stripe).

3.1 Beta designation. The Service is currently provided as a public beta. The Beta Service is provided for evaluation and early production use “AS IS” and may contain bugs, errors, and incomplete features.

3.2 No SLA. During the beta period, Roper provides no service level agreement, no uptime commitment, and no support response-time commitment. The Service may be unavailable, throttled, or degraded at any time without notice.

3.3 Changes and removal of features. We may add, modify, suspend, or remove features, integrations, limits, or pricing at any time, with or without notice, including changes that materially affect how you use the Service.

3.4 Data loss. Data created or stored in the Beta Service may be lost, corrupted, or deleted, including as a result of bugs, migrations, or termination of the beta. You should not rely on Roper as a system of record. You are responsible for exporting and backing up any Customer Data you cannot afford to lose.

3.5 Beta termination. Roper may suspend, limit, or terminate the beta program, or your access to it, at any time for any reason. Section 16 describes what happens to your data upon termination.

3.6 Transition out of beta. When the Service exits beta, we may require you to accept updated terms and updated pricing to continue using the Service. Beta pricing (currently $8 per user per month) is promotional and is not guaranteed to continue after the beta period.

4.1 Registration. You must provide accurate, current, and complete information when creating an account and keep it up to date. Accounts and organization/team management are handled through our authentication provider (currently Clerk).

4.2 Credentials. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us promptly at support@useroper.com if you suspect unauthorized access.

4.3 Organizations and admins. If your account is part of an organization workspace, the organization's administrators may manage users, seats, billing, and data within that workspace. As between you and your employer or the entity that created the organization, that entity controls the workspace and its data.

4.4 Data isolation. Customer Data is logically isolated per user/organization using database row-level security. This is an architectural safeguard, not a warranty; Section 13 governs all warranty disclaimers.

5.1 License to you. Subject to this Agreement and payment of applicable fees, Roper grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during your subscription term to (a) access and use the Service for your internal business purposes, and (b) install and use the Extension on devices you control, solely in connection with the Service.

5.2 Restrictions. Except as expressly permitted, you will not (and will not permit anyone else to): (a) copy, modify, translate, or create derivative works of the Service or Extension; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service, except to the extent such restriction is prohibited by applicable law; (c) rent, lease, sell, sublicense, distribute, or otherwise make the Service available to any third party, including on a service-bureau or white-label basis; (d) circumvent or attempt to circumvent usage limits, seat limits, Credit metering, or security controls; (e) access the Service to build a competing product or to benchmark it for publication without our prior written consent; (f) remove or alter any proprietary notices; or (g) use the Service in violation of the Acceptable Use terms in Section 11.

5.3 Reservation of rights. Roper and its licensors retain all right, title, and interest in and to the Service and Extension. No rights are granted except as expressly stated in this Agreement.

6.1 Your responsibility for Third-Party Platform terms. Your use of any Third-Party Platform in connection with the Service — including LinkedIn, LinkedIn Sales Navigator, Gmail, Google Workspace, and calendar providers — is governed by your agreements with those platforms. You are solely responsible for complying with the terms of service, acceptable use policies, and applicable rules of each Third-Party Platform.

6.2 LinkedIn-specific risk disclosure. The Extension operates by reading information rendered in LinkedIn Sales Navigator pages that are visible to you in your browser. Roper makes no representation or warranty that this use is permitted by LinkedIn's User Agreement or related policies. LinkedIn prohibits or restricts certain forms of automated access, data collection, and messaging automation, and actively enforces those restrictions. By using the Extension or any LinkedIn-related feature (including automated connection requests and direct messages), you acknowledge and accept all associated risks, including warnings, restrictions, suspension, or permanent termination of your LinkedIn account(s), and any resulting business impact. Roper has no liability for any action taken by LinkedIn or any other Third-Party Platform against you or your accounts.

6.3 Gmail and email sending. Email outreach is sent through your own Gmail account via Google OAuth. Roper stores OAuth tokens needed to send on your behalf but does not store your Gmail password. You are responsible for complying with Google's terms and sending policies, and for any consequences to your Google account arising from your sending behavior (including sending-limit enforcement, spam flagging, or account suspension). You may revoke Roper's access at any time through your Google account security settings.

6.4 No affiliation. Roper is not affiliated with, endorsed by, or sponsored by LinkedIn, Google, OpenAI, ElevenLabs, or any other Third-Party Platform or provider. All trademarks belong to their respective owners.

6.5 Changes by Third-Party Platforms. Third-Party Platforms may change or restrict their services, interfaces, or policies at any time, which may degrade or break Service features without notice. Roper is not responsible for such changes.

7.1 Roles. For Customer Data and Enriched Data relating to your imported contacts, you are the data controller (or “business” under the CCPA/CPRA) and Roper is a data processor (or “service provider”) acting on your documented instructions.

7.2 Your compliance obligations. You represent and warrant that, with respect to all contact data you import, enrich, store, or use through the Service, you: (a) have a lawful basis under applicable law (including GDPR, UK GDPR, CCPA/CPRA, PIPEDA, and similar laws) to collect and process that data; (b) will provide any legally required notices to data subjects and honor their rights requests (access, deletion, objection, opt-out, etc.); (c) will comply with all applicable anti-spam and telemarketing laws as described in Section 9; and (d) will not import or process special categories of personal data (e.g., health, biometric, or data about minors) through the Service.

7.3 Enriched Data — no accuracy warranty. Enriched Data is sourced from third-party providers (currently People Data Labs, Apollo.io, and Evaboot). Roper does not warrant that Enriched Data is accurate, complete, current, deliverable, or lawful to use for your intended purpose. You are responsible for validating Enriched Data before relying on it.

7.4 Subprocessors. Roper uses third-party subprocessors to operate the Service (including hosting/database, authentication, background job processing, payments, enrichment, and AI providers).

7.5 Security. Roper implements commercially reasonable technical and organizational safeguards appropriate to a beta-stage service, including per-tenant data isolation. However, no system is perfectly secure, and Section 13's disclaimers apply.

8.1 Opt-in only. The Data Co-op is disabled by default. It applies to your workspace only if an organization administrator expressly enables it in settings.

8.2 What is shared. If enabled, your workspace may contribute contact identifiers, verified email/phone validity signals (e.g., bounce/valid status), job-change signals, and data freshness timestamps to the shared Co-op database. The following are never shared through the Co-op: your message content, sequences, templates, notes, deal or pipeline information, Gmail data, or any internal documents.

8.3 How shared data is used. Co-op contributions are used solely to improve contact data quality and freshness for Co-op participants within the Service. Roper does not sell user-contributed Co-op data to third parties.

8.4 Opting out. An organization administrator may disable Data Co-op participation at any time in settings. Upon opt-out, your workspace stops contributing new data immediately. Previously contributed validation signals may persist in aggregated form where they can no longer be attributed to your workspace; identifiable contributions will be removed within 30 days of opt-out.

8.5 Your responsibility. If you enable the Data Co-op, you confirm you have the right to contribute the relevant data under applicable law and your own privacy commitments.

9.1 You are the sender. You are solely responsible for all communications initiated through the Service, including emails, LinkedIn messages and connection requests, AI-generated call scripts, AI voice calls, and calendar invites, and for the content, recipients, timing, and frequency of those communications.

9.2 No compliance warranty. Roper does not review your campaigns and does not warrant that any outreach sequence, message, or call complies with CAN-SPAM, GDPR, the ePrivacy Directive, CASL, the TCPA, state telemarketing or robocall laws, or any other applicable law. Features that make outreach possible do not make it lawful.

9.3 Email requirements. For all email outreach, you must (a) include a functioning unsubscribe/opt-out mechanism, (b) honor opt-outs promptly and within any legally required period, (c) include any legally required sender identification and physical address, and (d) not use false or misleading header information or subject lines.

9.4 AI voice calls — heightened risk. AI-generated voice calls (powered by ElevenLabs) may constitute “artificial or prerecorded voice” calls or autodialed calls under the TCPA and analogous laws, which can require prior express written consent, impose calling-time and do-not-call obligations, and carry statutory damages per call. You bear full responsibility for determining whether and how you may lawfully place AI voice calls to any recipient, including obtaining all required consents, honoring do-not-call lists, and providing required disclosures (including, where required, disclosure that the voice is AI-generated).

9.5 Suppression. You must maintain and honor suppression lists across channels. Do not contact, through any channel, individuals who have opted out of communications from you.

9.6 Enforcement. Roper may (but has no obligation to) monitor aggregate sending patterns and may suspend or terminate accounts engaged in spam, harassment, or unlawful outreach, without refund, as described in Sections 11 and 16.

10.1 Subscription fees. Access to the Service requires a paid subscription billed monthly per user seat (current beta pricing: $8 per user per month with full platform access). Subscriptions renew automatically each billing period until canceled. Fees are exclusive of taxes, which you are responsible for.

10.2 Credits/Tokens. Metered actions consume Credits at the rates published in the Service, currently:

Credits are deducted only on successful results — for enrichment actions, failed lookups are not charged.

10.3 No expiration; rollover. Credits never expire. Unused Credits carry forward indefinitely — your balance accumulates across billing periods and is never reset or forfeited.

10.4 No refunds. Consumed Credits are non-refundable. Except where required by law, subscription fees and Credit purchases are non-refundable, including upon suspension or termination for breach.

10.5 Pricing changes. Roper may adjust subscription pricing, token pricing, and token costs per action with reasonable advance notice (via email or in-app notice). Changes take effect at your next billing period after notice. Continued use after the effective date constitutes acceptance.

10.6 Payment processing. All payments are processed by Stripe. Roper does not store your payment card data. You authorize recurring charges to your payment method for subscription fees and Credit purchases you initiate.

10.7 Non-payment. If payment fails or is overdue, we may suspend or downgrade your access until payment is made.

You will not, and will not permit any user under your account to:

(a) use the Service in violation of any applicable law or regulation; (b) send spam, unsolicited bulk communications in violation of applicable law, or any harassing, deceptive, defamatory, or threatening communications; (c) contact individuals who have opted out of communications from you, through any channel; (d) scrape, crawl, or harvest data from the Roper platform itself, or access the Service through automated means other than the features and APIs Roper provides; (e) probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measures; (f) interfere with or disrupt the Service or impose an unreasonable load on its infrastructure; (g) impersonate any person or entity, or misrepresent the origin of any communication; (h) use the Service to develop, train, or improve a competing product or any third-party AI model; (i) upload malicious code or content that infringes any third party's rights; or (j) resell access to the Service or share seats among multiple individuals.

Enforcement. Roper may investigate suspected violations and may suspend or terminate offending accounts immediately and without refund, in addition to any other remedies available.

12.1 Roper IP. Roper retains all intellectual property rights in and to the Service, the Extension, and all underlying software, models, designs, and documentation, including all improvements and derivatives. Roper grants you a license to use AI-generated messages and personas produced for you within the Service (“AI Outputs”) for your business outreach purposes.

12.2 Customer Data. You retain all ownership rights in your Customer Data, including imported lead lists and content you author. You grant Roper a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely as needed to provide and improve the Service.

12.3 AI Outputs — no warranty. AI Outputs are generated by third-party AI models (currently OpenAI for text and ElevenLabs for voice) based on your inputs. Roper makes no warranty that AI Outputs are original, non-infringing, accurate, free of errors or bias, or fit for any particular purpose. Similar or identical outputs may be generated for other customers. You are responsible for reviewing AI Outputs before use and for all consequences of sending them.

12.4 Feedback. If you provide suggestions, bug reports, or other feedback, Roper may use it without restriction or obligation to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, THE EXTENSION, ENRICHED DATA, AND AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT. WITHOUT LIMITING THE FOREGOING, ROPER DOES NOT WARRANT THAT: (a) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (b) DATA WILL NOT BE LOST OR CORRUPTED; (c) ENRICHED DATA WILL BE ACCURATE, COMPLETE, OR CURRENT; (d) AI OUTPUTS WILL BE ACCURATE, ORIGINAL, OR SUITABLE FOR ANY PURPOSE; OR (e) YOUR USE OF THE SERVICE COMPLIES WITH THE TERMS OF ANY THIRD-PARTY PLATFORM OR ANY LAW APPLICABLE TO YOUR OUTREACH. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14.1 Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OR CORRUPTED DATA, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROPER'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ROPER IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14.3 Specific exclusions. Without limiting the foregoing, Roper has no liability for: (a) actions taken by any Third-Party Platform against you or your accounts (including LinkedIn or Google account restriction, suspension, or termination); (b) inaccuracies in Enriched Data or AI Outputs; (c) your violation of any law applicable to your outreach activities, including anti-spam and telemarketing laws; or (d) data loss during the beta period.

14.4 Basis of the bargain. The limitations in this Section do not apply to your payment obligations, your indemnification obligations, or your breach of Sections 5.2 or 11, or to liability that cannot be limited under applicable law. The parties agree these limitations are an essential basis of the bargain and reflect the beta pricing of the Service.

You will defend, indemnify, and hold harmless Roper and its officers, directors, employees, and agents from and against any third-party claims, demands, regulatory actions, and related damages, penalties, costs, and reasonable attorneys' fees arising out of or related to: (a) your Customer Data or your use of Enriched Data; (b) communications you send through the Service, including alleged violations of anti-spam, telemarketing, or privacy laws; (c) your violation of any Third-Party Platform's terms; (d) your violation of this Agreement; or (e) your violation of applicable law. Roper will provide prompt notice of any such claim and reasonable cooperation at your expense. You may not settle any claim in a manner that imposes obligations on Roper without our prior written consent.

16.1 Term. This Agreement starts when you first accept it and continues until terminated.

16.2 Termination by you. You may cancel your subscription at any time through the Service or by contacting support@useroper.com. Cancellation is effective at the end of the then-current billing period; no prorated refunds are provided except where required by law.

16.3 Suspension and termination by Roper. Roper may suspend or terminate your access (a) immediately upon your material breach of this Agreement, including the Acceptable Use terms in Section 11, without refund; (b) upon non-payment as described in Section 10.7; or (c) in connection with the modification or discontinuation of the Beta Service under Section 3.5.

16.4 Effect of termination. Upon termination, your license ends and you must uninstall the Extension. For a period of 30 days following termination (except termination for breach, where Roper may shorten this period), Roper will make Customer Data available for export upon request, after which Roper may delete Customer Data from active systems, subject to routine backup cycles and legal retention requirements.

16.5 Survival. Sections 2, 5.2, 5.3, 7, 9, 10 (with respect to amounts owed), 12, 13, 14, 15, 16.4, 16.5, 17, and 18 survive termination.

17.1 Governing law. This Agreement is governed by the laws of the State of Montana, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17.2 Dispute resolution. Any dispute arising out of or relating to this Agreement or the Service that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Gallatin County, Montana. Each party consents to personal jurisdiction in those courts.

18.1 Changes. Roper may update this Agreement from time to time. For material changes, we will provide at least fifteen (15) days' advance notice by email to your account email address and/or by prominent in-app notice, and we will update the “Last Updated” date above. Your continued use of the Service after the effective date of a change constitutes acceptance. If you do not agree to a change, your sole remedy is to cancel your subscription before the change takes effect.

18.2 Notices to you. Roper may provide notices via email to your registered address or through the Service. Notices are deemed given when sent or posted.

18.3 Notices to Roper. Legal notices to Roper must be sent to: Roper Software Systems Inc., 1110 S Black Ave, Bozeman MT 59715, with a copy to support@useroper.com.

19.1 Entire agreement. This Agreement, together with the Privacy Policy and any Order, is the entire agreement between the parties regarding the Service and supersedes all prior agreements on the subject.

19.2 Assignment. You may not assign this Agreement without Roper's prior written consent. Roper may assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

19.3 Independent contractors. The parties are independent contractors; no partnership, joint venture, or agency is created.

19.4 Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, except for payment obligations.

19.5 Severability; waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the rest of the Agreement remains in effect. Failure to enforce a provision is not a waiver.

19.6 Export and sanctions. You may not use the Service in violation of applicable export control or sanctions laws, and you represent you are not located in an embargoed jurisdiction or on a restricted-party list.

19.7 Headings; interpretation. Headings and plain-English summary boxes are for convenience only. In the event of any conflict between a plain-English summary and the full text of a section, the full text controls.

Questions about this Agreement: